FAQs

Candidates            Employers

 

Candidates

Q: How much will the RC process cost?
A: It really depends on how competent you are.  This process is interview based and ALSO involves the assessor observing you at work.  The more they can see your work in action, and the more you can talk about your skills and abilities, the better.  You will need to enrol with a registered training organisation (RTO) to complete your assessment and costs will vary between them.  Most should be able to give you an estimate of what you could expect a recognition process to cost you.

 Q: How long does the process take?
A: That depends on a couple of things - how many units of competency you are applying for and how competent you are already.  If you are only applying for a couple of units, the training organisation may be able to cover all the units in one or two visits.   If you are applying for a whole qualification, then obviously they will need to see you more.  If they need more evidence, that is, if they need to see you demonstrate your skills again, they may need to do other visits.
 If you are very competent and are able to demonstrate a lot of skills in a couple of visits – that might be all it takes.  If you need training, or if you need to gain more experience before another assessment, then it may take a little longer. 
Regardless of how many units you are applying for, undertaking a recognition process should be significantly easier, cheaper and take less time than enrolling in and completing a whole course.
A training organisation will be able to tell you more about what you might need to do for your industry.

 Q: What if I don’t have pieces of paper to prove my skills?
A: You may not need to.  The recognising competency model allows the assessor to observe you at work and to interview you and ask you about your previous experience and skills.  This is a perfect opportunity to demonstrate your skills in ‘real time’ and allow the assessor to see first hand how you work.  The assessor will also be able to ask you about your current position and you can give examples of people you have worked with, products you have developed, or projects you have been involved in.
You will be asked to complete an audit of your skills and the training organisation will be asking another person like a colleague or manager to complete the same audit.  This will tell the assessor how competent you think you are, and how competent others think you are.  This will be some of the paper evidence that you might need.

Q: Will I have to do training?
A: That also depends on your skills.  You may have very little training to do to fill the gap between what you know and what you need to know to gain a qualification or you may have a lot.  Again, talk to a training organisation, they will be able to give you an estimate of what they think your gaps might be based on your previous experience.

Q: What sort of training would I need to do?
A: This will depend on the unit of competency that you are being assessed on and if it is a practical skill or a body of knowledge that you need to learn.
Training organisations have a variety of teaching methods that they deliver a number of ways.  This can include class based or online training.  Some have flexible learning materials that you can complete in your own time, whilst others do training one on one in the workplace.  You may be able to research and study from the library.  It really depends on the unit and the industry that you are working in.
Before you enrol with a training organisation we suggest that you talk to them about the different training opportunities that they have – you need to find once that suits your own learning style and capacity to complete the course.

Q: Is the qualification the same as if it was completed through training?
A: YES – whether you completed a qualification by attending classes, studying on-line, completing a course via correspondence, completing a traineeship or apprenticeship through a workplace or by any other means – undertaking a recognition process and being assessed as competent also means that you have achieved the qualification.
Competency based training & assessment means that once you are competent – you are deemed competent – regardless of how you learnt the skills or knowledge.  You still need to demonstrate that you have the skills to an assessor as you would if you attended a full time course – but the way you demonstrate your skills is different.  Both are valid and both mean that in the end you will have the same qualification as anyone else.

Employers

Q: What will the RC process cost me?
A: If you have staff that you wish to put through an RC process, the cost generally sits with the staff member.  You may choose to pay for your staff to undertake an RC process if you feel there is some return on your investment.  Costs vary from organisation to organisation and from staff member to staff member – it really depends on the industry and how competent your staff are already. 
During the recognition process, there will be times when the training organisation will visit your workplace to interview and observe your staff at work.  These times will be negotiated with you, but if your staff need to be removed from the workplace in order to be interviewed – you may have down time.  Talk to the training organisation about how they can complete the observation and assessment whilst still meeting your business needs.

Q: Is there funding available?
A: There are a number of State and Federal Government initiatives that provide funding for employers and employees to undertake training and assessment.  Talk to an Apprenticeship centre or a training organisation about your staff and what options are available to you both.

Q: Is the qualification the same as if it was completed through training?
A: YES – whether someone completes a qualification by attending classes, studying on-line, completing a course via correspondence, completing a traineeship or apprenticeship through a workplace or by any other means - undertaking a recognition process and being assessed as competent also means that they have achieved the qualification.
Competency based training & assessment means that once someone is competent – they are deemed competent – regardless of how they learnt the skills or knowledge.  Your staff still need to demonstrate to an assessor that they have the skills as they would if they attended a full time course – but the way they are able to demonstrate those skills is different.  Both are valid and both mean that in the end they will have the same qualification.

Q: What role does the organisation/workplace have during the process?
A: The candidate (your staff member) will need you or a representative from your organisation to complete an Employer Nomination for them.  This basically says that your organisation nominates them for the process and that you believe that they have the necessary skills and knowledge to be able to participate.  You will have this confidence in them from observing them at work.
The candidate and the training organisation will also need a 3rd party to complete a skills audit.  This person should be someone that has the qualification that they are applying for, or at least the industry skills and knowledge to that level and should be someone that has regularly worked with this person or who observes them at work. 
The role of this person is to rate their skills according to how competent they feel they perform that skill in the workplace.  This will form part of the evidence that the assessor uses to make a judgement about their competence.
The assessor may need to talk to this 3rd party during the recognition process to confirm their view of competency.  This should not take time away from their role and can be organised at a time that suits your business needs.